Tackle Cove Returns and Exchanges Policy

At Tackle Cove, we are committed delivering an outstanding tackle buying experience. If you are not completely satisfied with your product for any reason, you may return new and unused products to our warehouse within 30 days for an exchange or refund.

For us to process the refund, all merchandise must be returned in original packaging complete with all accessories and posses the original manufacturer tags and identification stickers.

Defective merchandise should be returned directly to the manufacturer under their return policy. If you have difficulty, please contact us at customerservice@tacklecove.com and we will assist you. In most cases, we will arrange to replace defective units with same model and style if you are unable to return the product directly to the manufacturer.

All Cove Regional Series Product is covered under the “Cove Solid” Warranty. Returns should be sent to the warehouse at the address below.

All returns must be insured and postage prepaid.

All returns must be sent via UPS, Federal Express, or any other courier that Issues a tracking number.

If you have the original invoice, please fill out the return portion of the invoice. Please include the reason that you are dissatisfied with the product.

If you do not have the original invoice or receipt, please contact us at customerservice@tacklecove.com for a Return Authorization. Please include your name and address, date of purchase and product part number in the e-mail.

Returned product must be accompanied by the original invoice, original receipt or a Return Authorization.

Please, clearly print or type your name and address on the outside of the package.

Method of refund will be as follows:

• If you paid via credit card, you will receive credit to the same credit card
• If you paid via check or wire transfer, you will receive a check refund
• If you paid via gift card, you will receive company credit

Shipping and Handling is non-refundable unless we made an error in the shipment of the product.

Please Send Returns To:

Tacklecove.com

Attn:Customer Returns

101 Water Way

Centreville MD 21617

844-TKL-COVE (844-855-2683)

For Return Authorizations, please contact us at:

customerservice@tacklecove.com